Privacy Policy
Last modified: September 1, 2024
Introduction
Welcome to Calenda! At Calenda, we are committed to protecting your privacy and ensuring a secure and positive experience while using our booking management services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect the following personal information:
- Identity Information: Full name, username, or similar identifiers.
- Contact Information: Email address, telephone number, and mailing address.
- Financial Information: Payment card details and transaction history.
- Profile Information: Usernames and passwords, feedback, and survey responses.
Non-Personal Information
We may collect non-personal information, including but not limited to:
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Tracking Data: Information collected via cookies, web beacons, and other tracking technologies.
How We Use Your Information
To Provide and Improve Services
- Process and manage your bookings and transactions.
- Personalize your experience and deliver content and service offerings relevant to your interests.
- Monitor and improve our website and service functionality.
Communication
- Send you booking confirmations, reminders, and other service-related communications.
- Respond to your inquiries and provide customer support.
Marketing
- Send you promotional materials, newsletters, and special offers (with your consent).
- Conduct market research to improve our services and customer satisfaction.
Analytics
- Analyze usage patterns and trends to improve our services and website performance.
- Perform data analysis and generate reports for internal business purposes.
How We Share Your Information
We may share your information with third parties in the following circumstances:
Third-Party Service Providers
- Payment Processors: To facilitate secure transactions.
- Email Service Providers: To manage and send communications.
- Analytics Providers: To analyze website traffic and usage patterns.
Legal Requirements
- To comply with legal obligations, such as responding to court orders and legal processes.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data
- Regular security audits and updates
- Secure servers and networks
- Access controls and authentication mechanisms
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
- The duration of our relationship with you
- The existence of any legal obligations
- The necessity to retain data for dispute resolution or enforcement of our agreements
User Rights
Access and Correction
You have the right to access and update your personal information at any time. You can do this by logging into your account or contacting us directly.
Deletion
You can request the deletion of your personal data by contacting our support team. We will comply with your request, subject to our legal obligations.
Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and enable us to improve our offerings. You can manage your cookie preferences through your browser settings.
Types of Cookies Used
- Essential Cookies: Necessary for the operation of our website.
- Analytics Cookies: Help us understand how our website is used and improve it.
- Marketing Cookies: Used to deliver advertisements relevant to your interests.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: